Terms & Conditions
Use of this website is subject to these Terms & conditions.

powerlinez.com is not liable for any losses or damage.

Everything that you share with us remains strictly private,
we do not share information,
nor use personal information for any reason other than its intended use.

We do not ever keep credit card information

Online Security
Securely maintaining your credit card information is important to us.
All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology.

Prices, products and offers include GST

All orders will be charged in Australian dollars at the time of dispatch.
Items are promoted in good faith to be available at the time of ordering.
Sale items are only available at the lower price during the sale period.
un for-seen supply problems or unexpected demand may occasionally result in stock being unavailable.
We reserve the right to correct any printing or incorrect pricing errors.

Sale/Discounted Items
Sale items and purchases with a coupon code,
Do not include used surfboards.


Please note that all orders are sent via our assigned express courier service.
All Australian orders should include a daytime delivery address and contact details, as we can not deliver surfboards to a PO box.

Delivery Delays
Un for-seen supply problems or unexpected demand
may occasionally result in stock being unavailable.
Should there be a delay in dispatching your order we will
contact you immediately to advise you of the reason for the delay.
You will be contacted immediately if this is the case.
We are not responsible for incorrectly supplied delivery details.

International Ordering
We can offer international shipping, some of these orders
may require additional identification before being processed.
Powerlinez reserves the right to request additional identification prior
to processing orders originating outside Australia.
Some products are not available to international customers
due to supplier trading agreements.

Customs and International Duty
International orders please be aware that your order may be
subject to local Custom's duties and/or local taxes in the country of destination.
Please check with your local authority to ascertain applicable rates.
Any additional charge must be borne by the recipient.

Your satisfaction is extremely important to us,
If you are not entirely happy with your purchase you may return the item
within 14 days of purchase for an online credit or refund less shipping.
Items must be returned in original condition
(unwashed, unworn, and unaltered) with the original tags attached.
Please allow 7 days from the time you mail your order for your return to be processed.
The customer is responsible for covering the cost of return postage.

Please email for correct return procedure

Prior to returning the item email us at shop@powerlinez.com
to ensure that we are aware of your intention to return your goods
and you will be supplied with a return authorisation number.
Once the return has been processed, and the item has been inspected,
we will credit you with your choice of a store credit or refund.
Please note that the item will remain the responsibility of the sender
until it returns to powerlinez,
we recommend all products return via registered post.

If, for any reason, you would like to exchange the item
you have purchased for a different size or alternate product,
we would be happy to offer an exchange.
To ensure that the item you want is in stock 
please email us at shop@powerlinez.com
requesting the new item, and outlining the item you wish to exchange.
We will then place that item on hold,
and once your return has been inspected and processed,
we will issue your new item.
If there is any difference in price between the two items,
it will either be deducted from your credit card
for more expensive items, or offered in the form of a store credit
for less expensive items.
Please note that the returned item will remain the responsibility
of the sender until it returns to powerlinez,
we recommend that all items should be returned using registered mail.

All warranties offered are that of the manufacture and not of powerlinez.
In result of a warranty claim please contact shop@powerlinez.com
we will inform you of the suppliers return procedure.

All information on this site is the property of powerlinez.com
any unauthorised use is prohibited.